Reasons Breeze Banking Security Is So Beneficial

When Standard Chartered Bank decided to develop a unique mobile banking solution, which would ultimately be named Breeze, they took a very different approach into the design and development. For starters, instead of offering their customers the same features and functionality seen with other mobile banking solutions, a tremendous amount of research was conducted directly with the customers. With this, bank officials were able to capture the essence of what customers wanted to see in a mobile banking application.

Beyond that, officials with Standard Chartered Bank realized that other online and mobile banking solutions simply did not provide the type and degree of security needed to keep information online safe. Obviously, if this bank was going to launch Breeze as a comprehensive solution, it had to be designed for the people and by the people, but the bank needed to put additional or different security measures in place so all personal and financial information would be protected.

Well, changes are already being seen in a new version of Breeze being called Typhoon. Standard Chartered Bank wants to be careful as they move forward with mobile banking, knowing they will continue to provide customers with the functionality and features needed to conduct personal and business banking but they also want to choose the timing for offering new versions carefully.

Additional information is important to understand, helping financial institutions identify the areas in which their system is weak. As an example, the amount of money allotted to IT departments for overall operations includes less than 5% being spent on training for security awareness. Additionally, of companies interviewed, as much as 90% stated the company had some type of computer security incident within the past 12-month period.

Another video offered on YouTube is called “Breeze in 90 Seconds.” Throughout the 90 seconds, consumers would see the application on the iPhone in action. This provides a quick view of the steps involved for using the Breeze mobile banking applications, specifically showing the ease in which every step of the process is done. Often, people hear about a product or service being easy to use but until they see it in action, they do not have a full understanding of just how simply Breeze is. However, simple for this mobile banking application does not equate to “cheap”.

For other banks, when customers log onto a bank’s website using mobile banking, they would be required to enter an earlier established user name and password. Once this information is validated by the system, the customer would gain access to accounts to handle banking and financial business. However, Breeze is different in that a second password is mandated to enter the site and manipulate accounts.

YouTube.com features three additional videos, which are extremely beneficial for people to watch, whether existing or potential customers with a personal or business account. The “Breeze Manage” video explains how Breeze makes it possible for bank customers to manage money wiser using the bank’s online services coupled with the Breeze iPhone application.

Initially, this second PIN was initiated once the bank customer logged into the Standard Chartered Bank website with the standard user name and password. From there, the customer would wait for the SMS to be received, at which time he or she would return to the site, enter the second password, and then have account access. With this change, if a customer were to log off only to remember another task needing to be done, rather than go through the entire process again, a request could be sent via Breeze on the iPhone, at which time the bank’s system would initiate a different temporary PIN. As time passes, more changes will be seen with Breeze, something of which bank customers are excited.

Learn More about mobile banking at StanChart Breeze